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Protect your Medicare coverage

Watch Out for Medicare Scammers

Know what to listen for, what never to share, and where to report a suspicious call, text, or visit.

Every year, especially during Open Enrollment (October 15 – December 7), scammers target Medicare beneficiaries with calls, texts, and even door-to-door visits promising a "better plan." They're not agents — they're call centers trying to earn a commission any way they can, and the plan they push you into is often worse than the one you have.

I represent many of Louisiana's leading Medicare plan insurers, and every one of them pays me the same. That means I have no reason to steer you toward any particular plan — and no legitimate agent will ever call you out of the blue to "improve" your coverage.

What a scam call sounds like

They might open friendly and low-key: "Hi, this is Casey, I'm calling about your Medicare coverage — I see you may qualify for some additional benefits." Caller ID can even be faked to look like a number you recognize. However it starts, the goal is the same: get you talking, then get your Medicare number, Social Security number, or bank information.

Rules to live by

  • Real agents can't cold call you. If someone calls you first about switching plans, that's already a red flag.
  • Never give your Medicare number, Social Security number, or bank information to someone who called you.
  • No one can enroll you in a new plan over the phone unless you called them first.
  • Ask for a name and license number before you say another word — then verify it before you do anything else.
  • If your plan changes and you didn't ask for it, call me immediately — I can help get it changed back.

Verify and report